Terms of Use
Last updated: 9 April 2026
Introduction
Welcome to the NeuroGlide Shield website. These Terms of Use govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.
These terms should be read in conjunction with our Privacy Policy and Cookies Policy.
About Us
This website is operated by NeuroGlide Shield Ltd, a company registered in England and Wales.
Company Registration Number: 09847562
Registered Office: 42 Kennington Lane, London SE11 4LS, United Kingdom
Email: [email protected]
Use of Our Website
You may use our website for lawful purposes only. You agree not to use our website:
- In any way that breaches applicable laws or regulations
- In any way that is unlawful or fraudulent
- To transmit or distribute viruses, malware, or other harmful code
- To attempt unauthorised access to our systems or networks
- To collect data from our website using automated means without our permission
- To interfere with or disrupt our website or servers
- To impersonate any person or entity
Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of NeuroGlide Shield Ltd or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may view, download, and print pages from our website for your personal, non-commercial use, subject to the restrictions set out in these terms. You must not:
- Modify copies of any materials from our website
- Use any content for commercial purposes without our written permission
- Remove or alter copyright notices or other proprietary markings
- Transfer materials to another person or reproduce them on any other website
Service Terms
Coaching Services
When you engage our coaching services, you agree to:
- Provide accurate health and fitness information
- Disclose any medical conditions or injuries that may affect training
- Follow safety guidelines and instructions provided by our coaches
- Obtain medical clearance before starting if you have any health concerns
- Inform us immediately of any pain, discomfort, or injury during training
Medical Disclaimer
Our coaching services are not a substitute for professional medical advice, diagnosis, or treatment. Always consult with your doctor before beginning any fitness programme, especially if you have pre-existing health conditions.
While we design programmes with safety in mind, all physical activity carries inherent risks. You participate in training at your own risk and acknowledge that we cannot guarantee specific results or prevent all injuries.
Booking and Payment
Bookings for our services are subject to availability. Payment terms will be agreed upon when you engage our services. We reserve the right to refuse service to anyone for any lawful reason.
Cancellation Policy
We require 24 hours notice for session cancellations. Sessions cancelled with less than 24 hours notice may be charged in full. We reserve the right to cancel or reschedule sessions due to coach illness, emergencies, or circumstances beyond our control.
Content Accuracy
While we strive to ensure the information on our website is accurate and up to date, we make no warranties or representations about the accuracy, completeness, or suitability of any information provided.
The content on our website is for general information purposes only and should not be relied upon as professional advice. We recommend seeking qualified professional guidance for your specific circumstances.
External Links
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these websites and accept no responsibility for them or for any loss or damage arising from your use of them.
Limitation of Liability
To the fullest extent permitted by law, NeuroGlide Shield Ltd excludes all liability for any loss or damage arising from:
- Use of or inability to use our website
- Reliance on content displayed on our website
- Technical failures, interruptions, or unavailability of our website
- Viruses or other harmful components transmitted through our website
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
For our coaching services, our liability is limited to the fees paid for the specific service that gave rise to the claim. We are not liable for indirect, consequential, or special damages.
Indemnity
You agree to indemnify and hold harmless NeuroGlide Shield Ltd, its directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of our website or services in breach of these terms.
Privacy and Data Protection
We are committed to protecting your privacy. Our Privacy Policy and GDPR compliance information explain how we collect, use, and protect your personal data. By using our website and services, you consent to our data practices as described in those policies.
User-Generated Content
If you submit testimonials, reviews, or other content to us, you grant us a non-exclusive, royalty-free, perpetual licence to use, reproduce, modify, and display that content for marketing and promotional purposes.
You warrant that any content you submit does not infringe third-party rights and does not contain defamatory, offensive, or unlawful material.
Termination
We reserve the right to suspend or terminate your access to our website or services at any time, with or without notice, if we believe you have breached these terms or for any other lawful reason.
Either party may terminate ongoing coaching arrangements by providing written notice. Refunds for prepaid services will be handled on a case-by-case basis.
Changes to These Terms
We may revise these terms at any time by updating this page. The updated terms will be effective from the date of posting. Please check this page regularly to ensure you are aware of any changes.
Significant changes will be communicated to existing clients directly. Your continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
Governing Law and Jurisdiction
These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website or services will be subject to the exclusive jurisdiction of the courts of England and Wales.
Severability
If any provision of these terms is found to be invalid or unenforceable by a court, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
Waiver
Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision. No waiver of any term will be deemed a further or continuing waiver of that term or any other term.
Entire Agreement
These Terms of Use, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and NeuroGlide Shield Ltd regarding your use of our website and services.
Contact Information
If you have questions about these Terms of Use, please contact us:
Email: [email protected]
Address: 42 Kennington Lane, London SE11 4LS, United Kingdom